Design Thinking Comes of AgeThis article from Harvard Business Review has so many good quotes that I couldn't resist posting it and commenting on it. The gist of the...
VUI Design: PersonasIn everyday usage, a persona is a character played by an actor. When we bring this term into the UX world, the most common meaning is a...
VUI Design: Prompts vs. Text to SpeechText-to-speech is everywhere these days, for example, the iPhone’s Siri, or Amazon’s Echo. Yet, many IVR (interactive voice response)...
