Spring 2017 brought another successful SpeechTEK back to Washington DC, although we were (yet again) too late to see the famous cherry blossoms. (Hint hint: Make next year’s conference a bit earlier!). But, beautiful blossoms aside, if you couldn’t attend, there were a few highlights worth sharing. Chatbots and Conversational Interfaces continue to be hot topics. The plethora of chatbot tools and platforms means that this technology has been put into the hands of a lot of peo

I had a great time and I hope everyone enjoyed it. For some reason the slideshow doesn't seem to display directly on the summary page of my site so if you click on "Read More" you'll be able to get to it - or you can always look me up on SlideShare directly. Enjoy! #Presentations #CX #SpeechRecognition #CUI #NL

First of all, the big news. SpeechTEK is moving to DC! It’ll be held in May, on the week before Memorial Day weekend. This will certainly change the dynamics of the show. Hopefully for the better! I agree that August is not good for a lot of people, schedule-wise. Also the time change means that I need to get to work on next year's topics, like, now. (Sigh.) Let’s play a quick round of Buzzword Bingo! Omnichannel continues to be a hot topic, but I think the bloom is off t