10 Tips for Making Complicated Things Simple (Big D 2016)
It was another awesome year and another great BigD Conference! The deck is after the jump. :) #DesignThinking #Presentations
Speech TEK 2015: Service Design and the Omnichannel Experience
Deck is after the jump! #VUI #ServiceDesign #Omnichannel #DesignThinking #SpeechTEK #Presentations
Design Thinking Comes of Age
This article from Harvard Business Review has so many good quotes that I couldn't resist posting it and commenting on it. The gist of the...