BOOKS:

• Dr. Clifford Nass, Wired for Speech

He did a lot of the key research that most VUI design is built around.  The book is a quick read and very interesting.

​

• Roberto Pieraccini, The Voice in the Machine: Building Computers that Understand Speech

This is a great introduction to the technology and background of speech recognition.

​

​

VIDEOS:

• Open the Pod Bay Doors, Siri! - Roberto Pieraccini

Roberto's 2013 talk to the International Computer Science Institute, Berkley, about the state of Speech Recognition.  A bit out of date but still a good introduction.

 

• Why AI is the New Electricity - Andrew Ng

This is a really good general explanation of AI- very much a must-watch.  Except I believe for everywhere that he says "Product Managers" he should be saying "Designers" and "UX Researchers." :)

​

• GPU vs. CPU - Mythbusters Demo

​

• The Psychology Behind the World’s Most Recognizable Sounds - Wired.com

​

• Demo: Google Duplex, Google IO 2018

​

ARTICLES / SITES:

• Speech Technology Magazine

​

• Chatbots Magazine

​

• IBM Conversational UX Design Home Page   (Dr. Robert Moore)

​

• Amy and Andrew X.ai "Conversational AI Assistants"

​

• Botnerds - Types of Bots: An Overview

​

• Google Design - The UX of AI

​

• UX Collective - AI and the future of UX

​

• World Economic Forum, Oct. 21, 2016.  Top 9 Ethical issues in Artificial Intelligence

​

• Association for Voice Interaction Design's Wiki

  • Currently in migration / redevelopment and actually looking for volunteers to help!

​

• Dr. Richard Young, Wayne State University, Research and articles on driving and speech user interface

  • AVIXD Journal, Summer 2017 - A Review of Speech Technologies in the Automobile

​

• Tanya Lewis, Live Science, Feb. 19, 2015.  Rise of the Fembots: Why Artificial Intelligence Is Often Female

​

• Mark Zuckerberg, Blog, Dec. 9, 2016.  "Building Jarvis"

​

• Quartz Obsession: Earcons.  Nov. 16, 2017. 

​

• Rowan Trollope, Medium, Nov. 29, 2017. "Seven Things You Didn't Know about Wake Words"

​

• Arsalan Akhtar, Medium, Apr. 26, 2017.  "Best Practices for Voice User Interface Design (VUI)"

Good general article, but it does get it wrong about "help."

​

• Taylor Martin, CNET, Jan. 29, 2018. 50 Most Useful Alexa Skills

​

• Dawn Papandrea, NewsCred, Sept. 5, 2017. 10 Examples of Content Marketing with Amazon Alexa

​

• Mariana Lin, The Paris Review, May 2, 2018.  "How to Write Personalities for the AI Around Us"

Interesting think piece! Big-picture stuff.

​

• David Carnoy, CNET, April 16, 2018. "Some Amazon products now tell you why they're 'Choice'"

​

• Search Engine Journal, February 14, 2017. "The Complete Guide to Amazon Alexa SEO"

​

• "TEFL Express" Article: Discourse Markers in Spoken English

​

• Dawn Papandrea, NewsCred, Sept. 5 2017.  "10 Examples of Content Marketing with Amazon Alexa"

​

• Stephen Harrison, Salon, Nov. 26, 2017.  "Don't Call It 'Siri:' Why the wake word should be 'computer'"

​

• Ben Sauer, Chatbots Magazine, Feb. 23, 2017.  "STFU: Test Your Voice App Idea in Less Than An Hour" (This is the one with the "Saywizard" testing tool)

​

• David Carnoy, CNet, April 16, 2018.  "Some Amazon Products Now Tell You Why They're 'Choice'"

​

• Robyn Johnson, Search Engine Journal, Feb. 14, 2017.  "The Complete Guide to Amazon Alexa SEO"

 

MY ARTICLE COLLECTIONS:

• Industry Articles - Dec 2017

• Industry Articles - Jan 2018

• Industry Articles - Spring 2018

​

PROFESSIONAL ORGANIZATIONS AND CONFERENCES:

• Association for Voice Interaction Design (AVIxD)

  • Sign up for free monthly virtual Brown Bags and Discussion Roundtables on Eventbrite

​

• Applied Voice Input Output Society (AVIOS)

​

• VOICE Summit

​

• SpeechTEK Conference

​

• Conversational Interaction Conference (sponsored by AVIOS)

​

TOOLS / RESOURCES:

• Amazon Alexa Developer Site

​

• EchoSim Alexa Skill Testing Tool - Simulated Alexa

​

• Amazon Lex  - Chatbot / NLU

​

• IBM Watson Conversation Service - Chatbot / NLU

​

• Google's Dialog Flow - Chatbot / NLU

​

• Wit.ai - Chatbot / NLU

​

• Course: Andrew Ng, Neural Networks and Deep Learning on Coursera

The entire course is very technical, but the intro is good (and free)

​

• VUID Toolkit (Phil Shinn) - This is free, and browser-based

​

• Convergys's Pathmaker Express VUI Design Visio Plug-In (Only for Visio)

​

• PullString VUI design tool (I haven't tried this one)

​

• SaySpring VUI design tool (this one is still in Beta; I haven't gotten my invite yet)

​

• Soundrangers.com

​

• Freesound.org

​

• Audioblocks.com

​

• Card Sorting - OptimalWorkshop.com