SMU Conversational UX Spring 2019 Resources

CLASS DOWNLOADS

BOOKS:

  • Cathy Pearl, Designing Voice User Interfaces

He did a lot of the key research that most VUI design is built around.  The book is a quick read and very interesting.

This is a great introduction to the technology and background of speech recognition.

VIDEOS:

Roberto's 2013 talk to the International Computer Science Institute, Berkley, about the state of Speech Recognition.  A bit out of date but still a good introduction.

 

This is a really good general explanation of AI- very much a must-watch.  Except I believe for everywhere that he says "Product Managers" he should be saying "Designers" and "UX Researchers." :)

ARTICLES / SITES:

Interesting think piece! Big-picture stuff.

  • Stephen Harrison, Salon, Nov. 26, 2017.  "Don't Call It 'Siri:' Why the wake word should be 'computer'"

  • Ben Sauer, Chatbots Magazine, Feb. 23, 2017.  "STFU: Test Your Voice App Idea in Less Than An Hour" (This is the one with the "Saywizard" testing tool)

  • David Carnoy, CNet, April 16, 2018.  "Some Amazon Products Now Tell You Why They're 'Choice'"

PROFESSIONAL ORGANIZATIONS AND CONFERENCES:

TOOLS / RESOURCES:

The entire course is very technical, but the intro is good (and free)

  • VUID Toolkit (Phil Shinn) - This is free, and browser-based